Shipping & Refund Policy

All sales are final, no returns are available after sale and delivery are made.

Once shop is opened, orders will begin packaging. Packing and shipping orders will take around 2 weeks, depending on the amount of orders coming in. I will notify customers if their order will take longer than 2 weeks to ship. I’ll do my very best to ship as fast as possible, but keep in mind we are a small team. All orders are shipped through Canada Post or US Postal service. Orders outside of North America are unavailable at this time.

Please check my Twitter account for updates on shipping and orders: https://twitter.com/5ushiroll

Please make sure you address and name is complete and correct. Remember to include Apt., Suite, Floor or Room number!

Domestic (within Canada) will take around 2-3 business days.

Orders within the United States will take around 8-17 business days possibly more due to restrictions or delays.

Why is international shipping so expensive?

Unfortunately I do not control the international shipping rates, the cost to ship a book is about $22.50 internationally. And $12 domestically. Customers are responsible for duties.

If an item is lost in shipping, or severely damaged, we will do our best to send you a replacement. Speedy replacement cannot be guaranteed. Please send a photo of your damaged item and your order number to: [email protected]

If a mistake is made on the customer’s end, you will have to reorder the product.

I have no control of the item once it leaves the post office.

Last updated: April 8, 2022